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Thinking Small: An Introduction

Our company isn’t small, at least not in the way a two-person start-up is small, but it’s small enough that we all take on a little more than what our job title describes. In my case, this means in...

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Clarifying our Vocabulary: The Words We Use

When I joined my first YMCA youth basketball team, I might as well have joined the French army. Every word was foreign. I was seven years old, and I though I had been a basketball fan for as long as I...

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No Time for Love, Dr. Jones: Prioritizing Content Strategy for the Small...

This article is the second in a series of thoughts on content strategy for the small business. Read others in this category. Running a small business or non-profit organization is a constant...

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The New Smashing Book: Now with More ME!

I’ve been quiet for the past few months, and that’s by design. Between the press of conference season and the post-Confab hangover (not to mention vacations, work travel and children) I’ve had tons of...

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“Small CS: A Shoestring Approach to Content Strategy” – Now What? Conference...

The discussion around content strategy is framed by large examples, but it’s also the work of regional organizations, small universities, and mom and pop stores. How do we adapt the big concepts of...

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Content Strategy and Crisis Communication: Your Content During the COVID–19...

Crisis is scary. Crisis is scary, but not just because the crisis itself is scary. While the actual crisis contributes considerably to our fear, it also exasperates the systems we have in place to...

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